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The card isn’t showing. What do I do?

Updated October 31, 2026 · 1 min read

  1. In the “Radar” tab, check that it says “On · The bubble is on screen”. If it says “On · Accounts paused”, tap the “Accounts” tile to resume. Also check in Profile that you have an active plan.
  2. Go to Profile › Settings › Diagnostics and look at “Permissions”. Wherever it says “Missing · Fix”, tap and turn it on. Accessibility must be on.
  3. In the same Diagnostics, under “Accounts › Apps”, Uber must be “Active” (that is, installed and with Accounts turned on).
  4. The card only appears when there’s an offer on screen, and goes away when the offer goes or after the time set in Profile › Settings › Card › “Time on screen”.
  5. Still not showing? Write to us from Profile › Settings › Help › “Write to support”: your account code, the Radr version and your phone model go with the email.